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Privacy policyPrivacy policy
How the Chao Plagas app handles the information you enter. Effective 2026-10-04.
On this website, the planner keeps plans in your browser’s storage and sends nothing. You can delete them in the planner or by clearing the site data.
Who we are
This notice is published by CHAO PLAGAS SAS (NIT 901.930.647-3), Mz. 3 Casa 8, Urbanización Calatayud, Ibagué, Tolima, Colombia. Email: chaoplagasas@gmail.com. Phone: +57 312 881 8455.
In this notice, "we" and "the team" mean Chao Plagas. "The app" means the Android app Chao Plagas.
What this notice covers
It explains what the app does with the information you type into it, and what happens when you choose to email or call.
The planner on the website follows the same notice; there, plans are kept in your browser.
Information you enter
A plan can contain a title, the type of place, its size, floors and rooms, the address, the pests you have seen and where, how serious it looks, whether pets, children or people with breathing conditions are there (yes or no only), the services you choose, a preferred day, notes and your reply details (name, phone, email).
Write only what the team needs. Do not write medical details.
The address of the place
The address helps the team plan the visit. It stays in the plan on your phone until you send it.
People and pets at the place
The app asks only yes or no about pets, children and people with breathing conditions, so the technician can explain how to prepare. It does not ask for names, ages or health information.
Where your plans are stored
Plans are stored in a private database inside the app on your phone, together with one working draft so that unsaved changes survive closing the app. Other apps cannot read this database.
No account, no cloud copy
There is no sign-in and no account. The app does not upload plans to the team or to any server.
Android backup and device-to-device transfer are turned off for the app’s data.
What the app does not collect
The app does not collect location, contacts, photos, camera or microphone data, advertising identifiers or usage analytics, and it shows no ads.
Network access
The app has no internet permission. The services, prices, images and this notice are bundled inside the app.
Sending a plan by email
When you tap "Open email app", the app first shows you the recipient, subject and text. Your email app then opens with that message, and nothing is sent until you press send there.
Calling the team
"Call" opens your phone app with the company’s number. The app does not place the call, record it or read your call history.
Copying a plan
If you copy a plan, its text goes to your phone’s clipboard, marked as sensitive where Android supports it. Apps you paste into can read what you paste.
How the team uses plans you send
If you send a plan, the team uses it to answer you, arrange the visit and prepare a quote. It does not use it for advertising.
Messages are kept only as long as needed to attend you and to meet legal duties.
Your choices
You can edit, duplicate or delete any plan at any time. Deleting removes it from the app on this phone. Uninstalling the app removes all plans and the working draft.
How long information is kept
Plans stay on your phone until you delete them or uninstall the app. Messages you sent stay in your email app and with the team until deleted there.
Security
Plans are protected by Android’s app sandbox and your phone’s screen lock. Keep your phone locked if others use it.
Your rights
Under Colombian data protection law (Ley 1581 de 2012) you can ask Chao Plagas to know, update, correct or delete personal information it holds about you, and to revoke your authorisation. Write to chaoplagasas@gmail.com.
Changes and contact
If the app changes how it handles information, this notice will be updated with a new effective date in a new app version and on the website.
Questions about this notice: chaoplagasas@gmail.com or +57 312 881 8455.